Runner Returns & Exchanges
At Runner, we want you to be completely satisfied with your purchase. If your new gear isn't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
2
Pack Your Items
Securely place the items in their original packaging with all tags attached to ensure they are protected during transit.
3
Attach the Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your package.
4
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number to monitor your refund status.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing